INTRODUCTION
- Trainer Depot Limited Company number 13928861 takes the privacy of your information very seriously and is committed to protecting your personal data. This notice (together with our Terms and Conditions and any other documents referred to in it) explains how and for what purposes we use the information collected about you through your use of our website, www.trainerdepot.co.uk (referred to below as our “Site” or where you purchase our products.
- Our website is not intended to be used by minors.
- It is important that you read this privacy notice so that you are fully aware of how and why we are using your personal data.
- For the purpose of data protection laws in the UK, the data controller is Trainer Depot Limited of 2nd Floor, St Georges House, 56 Peter Street, Manchester, United Kingdom, M2 3NQ.
PERSONAL DATA COLLECTED
- Personal data means any information about an individual from which that person can be identified, or information about anyone who we are otherwise able to identify. Where you are purchasing goods from us and as you use the site we may collect, use, store and transfer different kinds of personal data about you as follows:
- Identity – names, status, gender, date of birth and other such details that you may give us in order that we can provide you with an appropriate product.
- Contact - telephone numbers, email addresses and physical addresses.
- Financial Data - credit or debit card details that you use to purchase our products.
- Marketing - your preferences in receiving marketing from us and our third parties and how you wish to receive marketing.
- Technical Data - includes traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access internet protocol (IP) address, browser type and version, operating system and platform.
HOW WE COLLECT PERSONAL DATA
- We use different methods to collect data from and about you including by way of:
- Information you give us such as your name, gender, contact information, and financial information during your dealings with us by using our Site, when you contact us or enter into a contract for the provision of products from us.
- Automated technologies or interactions. As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie notice for further details.
HOW WE USE YOUR DATA
- We will only use your personal data when the law allows us to. We may collect and process the personal data about you for the following purposes (where relevant):
- Ordering our products and services - we will use your Identity, Contact, Financial and Transaction Data in order to process and deliver products to you, including the management of payments, fees and charges. This is necessary for the purpose of performing our contract with you.
- Verifying your identity – we will use your Identity, Contact and Financial Data to verify your identity. This is necessary for the performance of our contract with you.
- Contacting us - when you contact us with an enquiry or to request information about our products and services, we will use your Identity and Contact Data to respond to you.
- Marketing – where you have signed up to receive promotional communications from us (including special offers and promotions) we will use your Identity, Contact and Profile Data to send you those communications. We may also use your Identity, Contact, Technical, and/or Usage Data to form a view on what we think you may want or need from us, or what may be of interest to you and in doing so we will only send information that is deemed relevant to your use of our products and services. This is necessary for our legitimate interests in growing and developing our business including our products and services. Customers will receive marketing communications from us if they have requested information from us or purchased products or services from us and, in each case, have not opted out of receiving that marketing. We will however ask for express consent before we share personal data with any third party for marketing purposes. You can ask us to stop sending marketing communications at any time by contacting us.
- Administration - we may use your Identity, Contact and Technical Data for the purpose of protecting our business and our Site, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data. This is necessary for our legitimate interest in for running our business, the provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise, and for compliance with our legal obligations.
- Website Analytics - as you navigate our Site, Technical and Usage Data may be collected automatically. We do this to find out things such as the number of visitors to the various parts of our Site, and to help us to improve the content of the Site and to customise the content or layout of our Site for you and your device, in accordance with our legitimate interests.
- We may also use personal data which you provide to us, where the law allows us to do so, as follows:
- Where we need to comply with a legal or regulatory obligation, including the prevention of crime.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- We do not rely on consent as a legal basis for processing your personal data except when sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by letting us know.
- Where we process personal data on the basis of a legitimate interest, as set out in this privacy notice, legitimate interest means the interest of our business in conducting and managing our business to provide you with the products you have requested.
- We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES
- Your personal data will only be shared with third parties where it is necessary for the performance of our contract with you or when you consent to receiving marketing from selected third parties.
SECURITY
- We are committed to ensuring that your personal data is secure. Unfortunately, the transmission of information via the Internet is never completely secure.
DATA RETENTION
- We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory or accounting requirements.
THIRD PARTY WEBSITES
- Our Site may contain links to other websites. Clicking on links may allow third parties to collect data about you. We do not control third party websites and are not responsible for their privacy notices.
YOUR RIGHTS UNDER RELEVANT DATA PROTECTION LEGISLATION
- You have the right to:
- Request access to your personal data (known as a "Subject Access Request"). Should you wish to exercise this right, we will send you a copy of all personal data you have provided us with.
- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data that we hold about you corrected, although we may need to verify the accuracy of the new personal data that you provide to us.
- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
- If you wish to exercise any of your above rights, please send a written request to us at the address below. Your request should be addressed to the “Data Protection Officer”.
CONTACTING US
- Should you wish to exercise any of your rights under relevant data protection legislation please contact our Data Protection Officer (either by email at dpo@trainerdepot.co.uk) or by writing to the Data Protection Officer, Trainer Depot, 2nd Floor, St Georges House, 56 Peter Street, Manchester, United Kingdom, M2 3NQ.
COMPLAINTS
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), (www.ico.org.uk).